Privacy Policy

Last Updated: 2 March 2026

This Privacy Policy describes how Zimvilo ("we", "us", "our"), operating from Senjska ul. 6, 47000 Karlovac, Croatia, collects, uses, and protects personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Croatian Act on Implementation of the General Data Protection Regulation (NN 42/2018).

1. Data Controller

The data controller for personal data collected through this website is Zimvilo, Senjska ul. 6, 47000 Karlovac, Croatia. You may contact us regarding data protection matters at: info@zimvilo.com or by telephone at +385 1 337 0373.

2. Personal Data We Collect

We collect personal data in the following circumstances:

Contact form submissions: When you submit an enquiry through our contact form, we collect your name, email address, telephone number (if provided), and the content of your message.
Website usage data: We may collect technical data about your visit, including IP address, browser type, pages visited, and time of visit, through cookies and similar technologies — subject to your cookie consent choices.
Email correspondence: If you contact us directly by email, we retain the content of that correspondence and your contact details.

3. Legal Basis for Processing

We process your personal data on the following legal bases:

Legitimate interests (Article 6(1)(f) GDPR): Responding to enquiries submitted through our contact form and maintaining records of correspondence.
Consent (Article 6(1)(a) GDPR): For optional analytics and marketing cookies, where you have provided explicit consent through our cookie consent mechanism.
Legal obligation (Article 6(1)(c) GDPR): Where we are required to retain or disclose data by Croatian or EU law.

4. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

To respond to your enquiries about our workshop programme
To provide information about upcoming workshop sessions you have expressed interest in
To administer and improve this website
To comply with our legal obligations under Croatian and EU law

We do not use your personal data for automated decision-making or profiling.

5. Data Retention

We retain personal data submitted through our contact form for a period of two years from the date of submission, unless a longer retention period is required by law or you request earlier deletion. Website analytics data is retained in accordance with the applicable cookie policy and third-party provider terms.

6. Data Sharing

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We may share data with:

Technical service providers who host or maintain this website, subject to appropriate data processing agreements
Competent authorities where required by applicable law

Any third parties with whom we share data are required to process it in accordance with GDPR.

7. International Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with Chapter V of the GDPR, including standard contractual clauses where applicable.

8. Your Rights

Under GDPR, you have the following rights in relation to your personal data:

Right of access: To obtain a copy of the personal data we hold about you.
Right to rectification: To request correction of inaccurate or incomplete data.
Right to erasure: To request deletion of your personal data in certain circumstances.
Right to restriction of processing: To request that we limit how we use your data in certain circumstances.
Right to data portability: To receive your data in a structured, machine-readable format.
Right to object: To object to processing based on legitimate interests.
Right to withdraw consent: Where processing is based on consent, to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@zimvilo.com. We will respond within one month of receiving your request.

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the Croatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka — AZOP), Selska cesta 136, 10000 Zagreb, Croatia, website: azop.hr, if you believe that our processing of your personal data infringes applicable data protection law.

10. Cookies

This website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

12. Contact

For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us at:

Zimvilo
Senjska ul. 6, 47000 Karlovac, Croatia
Email: info@zimvilo.com
Phone: +385 1 337 0373